Scottsdale, Arizona – 3 November 2026 – Avature, a provider of configurable enterprise software, today announced Cortex, a new solution that expands human capabilities through an intelligent cognitive layer for enterprise execution. Cortex uses the business context customers have already defined in Avature to plan and coordinate work across AI agents, applications and people. Available to select customers as a native solution on the Avature platform, Cortex lets users direct work and understand agent activity and outcomes, while giving IT teams control and visibility over execution.
As AI agents take on more work across applications in the organization, enterprises face a two-way challenge: turning human goals and constraints into coordinated execution across systems, and making agent actions, results and uncertainty clear enough for people to direct the next step.
“Competitive advantage comes from changing how work gets done,” said Dimitri Boylan, CEO and Founder of Avature. “Companies need to decide where AI can act, where fixed rules apply and where human judgment is essential. Cortex brings those choices into focus, so companies can use them to redesign processes, improve performance and expand what their people can accomplish.”
For more than 20 years, Avature’s highly configurable platform has let customers define how their organizations operate through their own data models, workflows, business rules and permissions. Cortex draws on that existing foundation during execution, giving agents the context to understand records, follow processes and act within each organization’s boundaries.
How Cortex Coordinates Work
Cortex can receive instructions natively in Avature Copilot or through a connected workplace messaging tool. It can also start work in response to an event or an existing process. It breaks the work into tasks, identifies dependencies and routes each step to a specialized agent, a person or a deterministic application workflow when the path must remain fixed. Users can refine instructions in natural language as work proceeds, while Cortex tracks handoffs and reports progress, obstacles and uncertainty so they can adjust course.
In onboarding, for example, after a candidate accepts an offer, a hiring manager can ask Cortex through a workplace messaging app to coordinate the next steps. Using the role, location and start date, Cortex builds a plan that can include transferring approved details to the HRIS, collecting documents, initiating a background check and requesting equipment through an IT fulfillment agent. If an approval stalls, Cortex shows who needs to act and flags a potential delay to the employee’s start. The user can see progress and intervene, while each step stays within the organization’s policies and permissions.
Enterprise Context and Connections at Runtime
To guide that work, Cortex builds deep enterprise context from the data model, workflows and business rules customers have defined in Avature. At runtime, each agent retrieves the enterprise and record context relevant to its task within its permission boundaries. Cortex maintains memory and state across interactions, so users can refine their direction without losing progress or supplying the same background again.
Cortex connects agents and applications across the enterprise through Avature’s integration framework and open protocols, including MCP and A2A. It carries context and results across system handoffs, while purpose-built bots can complete steps in legacy systems through their existing interfaces.
Control and Visibility for IT
Cortex applies consistent governance across agents, including third-party agents. Identities, permissions, allowed actions and approval requirements specify what each agent can do. Guardrails support data privacy and output quality.
The Agent Command Center gives IT teams visibility into running agents, the models they use and their costs. Diagnostics help locate failures and bottlenecks across systems, while budget limits keep usage within the boundaries set by the organization.
“Governance and orchestration put agents to work within clear boundaries. As AI advances, the larger opportunity is to give our customers the elasticity to change the model, the agent or the process as they learn what works,” Boylan added. “Cortex brings organizational context into execution. We’re building on that foundation so people can work alongside agents and bots, then use the results to adapt the platform and create new capabilities. That’s the next era of enterprise software.”
To learn more about Avature Cortex, visit avature.ai/cortex/.
About Avature
Avature develops configurable enterprise software that organizations can adapt to their way of working. The Avature DNA Platform provides the building blocks to create and customize applications, workflows and AI capabilities as their needs change.
Founded by Dimitri Boylan, Avature brings digital innovation to enterprises globally. Its platform and solutions are used by 110 Fortune 500 companies in more than 164 countries and 32 languages.
Avature delivers its services from its private cloud, located in data centers in the US, Europe and Asia, and from the Public Cloud. The company has offices in Buenos Aires, London, Madrid, Melbourne, Munich, New York, Paris, Shenzhen and Virginia.
Contact: press@avature.ai